Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > FP, but not all the time
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I forwarded 16000 and 16001 successfully but still before entering a game and while playing a game I become fp. does some1 know how this is possible?
greetings,
Sony
from options at the top of a lobby do the game and network diagnostic and show here.
have you changed isp lately? any change to your modem/router etc?
use the free app here and see if port 16000udp is open: [You must login to view link]
do you have the correct private ip forwarded on the router?
dhcp and step1 here: https://www.voobly.com/pages/view/134
Apperently my problem is that I can't successfull open my ports..
show these here
have you changed isp lately? any change to your modem/router etc?
whats the router/modem make/model number?
Test Result: All Pass
Network Health: All tests passed
Recommended Action: None
Details: All tests passed.
I checked: :the port is now open.
I'm still FP but ALOT of people, do you have any further ideas?
show the whole diagnostic.
make sure your pc firewall and anti- virus allow the game/voobly through. make sure you only have one pc firewall and one anti- virus operating.
turn off all apps while playing at voobly.
Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".
Attempting to connect to 3 test servers. This will take around a minute to complete...
Received data from 'server 3' through port 57018 (this is your WAN or router port)
Received data from 'server 1' through port 63565 (this is your WAN or router port)
Received data from 'server 2' through port 16000 (this is your WAN or router port)
Received data from 'server 3' through port 16000 (this is your WAN or router port)
Received data from 'server 1' through port 16000 (this is your WAN or router port)
Received data from 'server 2' through port 61481 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.
Test Result: All Pass
Network Health: All tests passed
Recommended Action: None
Details: All tests passed.
For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.
I will turn off my windows firewall but aoc and voobly are exceptions already!
(thanks for your replys already)
as you have been ok, what changed before this happened?
as you can see you are not getting a straight run of port 16000, so its not working properly. recheck the pc privare ip is still the one forwarded. turn off upnp on the router. apply/save. port 16000udp is the only port that needs to be forwarded, make sure its not repeated anywere else on the router.
do you have AV?