Hi all. Can u help me??

I have Age of Empires HD. All DLC, VERSION v1.5 Beta R5, WololoKingdoms...
And still can not play recorded games i downloaded from voolby. I launch the game in the correct version... but after just start... the game crushes "AGE OF EMPIRES ll EXTENDED STOP WORKING"
I have windows 10.

Thx u very much.